Session border controllers are deployed between the service provider
and the enterprise. In the service provider core, session border
controllers provide protocol and security normalization. In an
enterprise environment, it acts as a segregation point between voice
over IP (VoIP) network of businesses and the session initiation
protocol (SIP) trunk of the service provider. Call centers,
governments, and enterprises of different sizes are migrating their
communications to all-IP and transitioning from primary rate
interface (PRI) to session initiation protocol (SIP) trunks for
public switched telephone network (PSTN) connectivity. Enterprise
session border controller also known as E-SBC is meant to offer
superior VoIP interoperability to both service and enterprise
providers. E-SBC enables businesses to realize all the benefits of
interactive IP communications. Furthermore, it performs SIP protocol
media handling and mediation along with enterprise VoIP network
protection. Additionally, it also enables remote user mobility, and
leverages the cost benefits of cloud based unified communication (UC)
services. E-SBCs provide a fundamental building block for scalable
and secure enterprise UC architectures. Enterprise session border
controller gives efficient performance and robust security with
resiliency and reliability. Additionally, it also provides simplified
SIP interoperability and multi-vendor PBX.
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The
market for enterprise session border controllers is expected to be
driven by the increasing concern for security and the need to upgrade
network infrastructure across the globe. E-SBCs are used to combat
VoIP and UC specific threats.VoIP systems can be susceptible to
cyber-attacks such as voice or VoIP phishing,eavesdropping, identity
theft, theft of service, virus infections, SPAM over Internet
Telephony or malware, call tampering, and many more. An E-SBC of high
quality is equipped to provide a comprehensive set of security
features that protect the WAN network provider and the LAN customer
from each other. Furthermore, it also protects them from external
security vulnerabilities. E-SBC solutions provide a distributed
configuration architecture that segregates LAN-facing configuration
from the WAN-facing parameter settings. Additionally, this separation
also secures each side from professional as well as legal liabilities
and possibly unintended human operator errors or tampering.
Complexity
of the enterprise session border controller technology could be a
restraining factor for the growth of the market. E-SBC technology
demands a certain amount of expertise to maintain and set up.
However, training and certification courses based on the enterprise
session border controller technology are expected to overcome this
restraint in the near future.
The
enterprise
session border controller market can be segmented on the
basis of enterprise size, session size, end use industry, and
regions. On the basis of enterprise size, the market can be segmented
into small scale enterprise, medium scale enterprise, and large scale
enterprise. On the basis of session size, the market can be segmented
into up to 32, up to 64, up to 256, up to 600, up to 5000, up to
10,000, up to 5,000, and others. Furthermore, on the basis of end use
industry, the market can be segmented into IT &
telecommunication, banking and finance, manufacturing, and others.
Geographically,
the enterprise session border controller market is segmented into
North America, Europe, Asia Pacific, Middle East & Africa, and
South America. North America and Europe are expected to lead due to
the presence of prominent players from the enterprise session border
controller domain across the region. However, the market in Asia
Pacific is expected to expand at a significant pace due to the
increasing adoption of enterprise session border controller over
network infrastructure by various organizations across emerging
economies such as China, India, and Japan.
Some
of the key players in the enterprise session border controller market
are Avaya Inc., Patton Electronics Co., Ingate Systems AB, GENBAND,
Edgewater Networks, CISCO Systems Inc., AudioCodes Limited, SONUS,
Oracle Corporation, ADTRAN Inc., and more.
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